Shipping policy

Shipping & Delivery Policy

Thank you for shopping with us.

We are committed to delivering your order quickly and efficiently throughout Romania.

Processing Time

All orders are processed within 24 hours after confirmation. Orders placed on weekends or public holidays may be processed on the next business day.

Delivery Time

We offer fast shipping across Romania.

Estimated delivery time: 1–3 business days

Please note that delivery times are estimates and may occasionally be affected by factors beyond our control, such as courier delays, weather conditions, or high seasonal demand.

Shipping Costs

Shipping fees, if applicable, will be displayed during checkout before you complete your purchase.

Special promotions may include free shipping offers.

Order Tracking

Once your order has been shipped, you may receive tracking information via SMS, email, or directly from the courier service.

Delivery Areas

We currently deliver throughout Romania.

Incorrect Address Information

Please ensure that your shipping information is accurate when placing your order. We are not responsible for delays or delivery issues caused by incorrect or incomplete address details.

Damaged or Lost Packages

If your package arrives damaged or if you believe it has been lost in transit, please contact our customer support team as soon as possible through our Contact Us page so we can assist you.

Contact Us

If you have any questions regarding shipping or delivery, please contact us through the Contact Us page on our website.

Thank you for choosing us. We appreciate your trust and look forward to serving you.