Shipping policy
Shipping & Delivery Policy
Thank you for shopping with us.
We are committed to delivering your order quickly and efficiently throughout Romania.
Processing Time
All orders are processed within 24 hours after confirmation. Orders placed on weekends or public holidays may be processed on the next business day.
Delivery Time
We offer fast shipping across Romania.
Estimated delivery time: 1–3 business days
Please note that delivery times are estimates and may occasionally be affected by factors beyond our control, such as courier delays, weather conditions, or high seasonal demand.
Shipping Costs
Shipping fees, if applicable, will be displayed during checkout before you complete your purchase.
Special promotions may include free shipping offers.
Order Tracking
Once your order has been shipped, you may receive tracking information via SMS, email, or directly from the courier service.
Delivery Areas
We currently deliver throughout Romania.
Incorrect Address Information
Please ensure that your shipping information is accurate when placing your order. We are not responsible for delays or delivery issues caused by incorrect or incomplete address details.
Damaged or Lost Packages
If your package arrives damaged or if you believe it has been lost in transit, please contact our customer support team as soon as possible through our Contact Us page so we can assist you.
Contact Us
If you have any questions regarding shipping or delivery, please contact us through the Contact Us page on our website.
Thank you for choosing us. We appreciate your trust and look forward to serving you.